Privacy policy

Privacy Policy

Last updated: February 9, 2025

This Privacy Policy describes how Almost Royal LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from almostroyalclub.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

  • Contact details including your name, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions, and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., credit or debit card information, billing address) to process your payment and fulfill your orders.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also, see the section below, Third-Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with the Services, including processing payments, fulfilling orders, arranging shipping, and handling any exchanges or other customer service requests.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending emails, text messages, or advertisements tailored to your interests.

Security and Fraud Prevention

We use your personal information to detect and prevent fraudulent or malicious activity. If you create an account, you are responsible for keeping your login credentials secure. If you believe your account has been compromised, contact us immediately.

Cookies

Like many websites, we use Cookies on our Site to improve user experience, track usage, and personalize content. For more details about the Cookies we use, please refer to Shopify’s Cookie Policy.

How We Disclose Personal Information

We may disclose your personal information in certain situations, including:

  • With vendors or third-party service providers who perform functions on our behalf (e.g., payment processing, shipping, data analytics, IT support).

  • With business and marketing partners to enhance our Services and advertising.

  • To comply with legal obligations, enforce our policies, or protect our rights.

We do not sell your personal information.

Third-Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with their personal information, please contact us to have it removed.

Security and Retention of Your Information

We take reasonable measures to protect your personal information. However, no system is completely secure. We retain your information for as long as necessary to provide our Services, comply with legal obligations, or protect our business interests.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

  • Right to Access – Request information about how we collect and use your data.

  • Right to Delete – Request the deletion of your personal information.

  • Right to Correct – Request corrections to inaccurate information.

  • Right to Opt-Out – Opt out of marketing communications at any time.

To exercise these rights, please contact us at cs@almostroyalclub.com.

Complaints

If you have concerns about how we handle your personal information, please contact us. If you are not satisfied with our response, you may have the right to escalate the complaint to your local data protection authority.

International Users

If you are accessing our Services from outside the United States, please note that your information may be processed and stored in the U.S. or other countries.

Contact Us

For any questions about this Privacy Policy or how we handle your personal information, please contact us at:

📧 Email: cs@almostroyalclub.com